Video: CCW25 Cartridge Exchange #
How to Exchange Your Cartridge: CCW25 #
To keep the Clear Comfort system working its best, the Cartridge Unit must be replaced annually. No other system maintenance is required.
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To start your exchange and order your new Cartridge replacement, please visit: clearcomfort.com/cartridge

- Turn OFF and disconnect power to the spa.
- Note: Never attempt to service unit while it is wet. Ensure all LEDs on the system are OFF.
- Disconnect the Air Tubing from the bottom of the Cartridge Unit.
- Press the Metal Release Tab to release the Cartridge Unit from the Control Unit.
- Pull the Cartridge Unit down until its top Indented Slots align with the Control Unit’s Outdented Guides and remove the Cartridge Unit by lifting it toward you.
- Note: To see the labeled CCW25’s system functions, see here.
- To attach the new Cartridge Unit align its top Indented Slots with the Control Unit’s Outdented Guides and insert the Cartridge Unit.
- Important: Save and use the return label and packaging provided with your new Cartridge Unit to send your old Cartridge to Clear Comfort for proper recycling.
- Push the Cartridge Unit up until the Metal Release Tab clicks back into place.
- Reconnect the Air Tubing to the Cartridge Unit’s two (2) barbed fittings.
- Note: Connect the Short Air Tubing to the left barbed fitting and the Long Air Tubing to the right barbed fitting.
- Reconnect the spa’s power and turn it ON.
- Note: After the Control Unit Status LED Light’s startup sequence, it will illuminate Green. Then, the Cartridge Unit’s Blue Status Light will illuminate. For light functionality, click here.
- For sustainability purposes, return your old Cartridge with the shipping label and packaging that was provided with your new replacement Cartridge.