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Formerly Silver Bullet Water Treatment Company is now a part of Clear Comfort.
Silver Bullet Water Treatment Company is now a part of Clear Comfort.
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HAVE A CCW50 OR CCW100 SYSTEM?

What color is your Cartridge light?

  • If Yellow LED Light is ON: It’s time to order a new replacement Cartridge.
  • If Red LED Light is ON: Your Cartridge has expired & must be exchanged immediately to protect your water. 
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Frequently Asked Questions

Get Answers From Our FAQs

Popular Questions

Please contact our Sales team at 303.872.4477 x1 or fill out our Find a Dealer form to locate your closest dealer.
For the best sales and support assistance possible, please have the following information ready:
  1. Your pool’s gallon size
  2. Your gallons per minute (GPM)
  3. What you are currently using to maintain your pool
  4. Your pump type
Yes, Clear Comfort’s AOP pool and spa systems are compatible with all major filters, pumps, heaters, chemical feeders, chemical systems and more.
No, the Clear Comfort system can be used in a variety of different climates. 
Unlike traditional treatment methods, Clear Comfort air-injects its sanitizer into your pool plumbing. The tiny bubbles are indications that the non-toxic hydroxyl radicals have oxidized unwanted contaminants in your pool plumbing, so you can enjoy the best water and air quality possible.  Take a look at our video to see these bubbles on real-life Clear Comfort pools and spas. Please note: Bubble sizes can vary on different types of pool plumbing.

Water Care

By reducing chemical handling, Clear Comfort will simplify your regular pool and/or spa maintenance. The only system maintenance required with Clear Comfort is an annual 5-minute cartridge exchange and standard weekly chemical balancing.
Our Quick Guide: Basic Water Care can help you understand how to maintain your water with your Clear Comfort system. If you have additional questions, please feel free to reach out to our Customer Success team:
Yes. Shocking your pool is a common pool practice necessary to achieve maximum oxidation potential and maintain healthy pool water. 
The Clear Comfort system can help you address and eliminate biofilm. For added protection against biofilm, we recommend purge products, superchlorination and scrub-brushing to eradicate it.
While the Clear Comfort system does not use or produce traditional pool chemicals, we do recommend balancing your pool water by the fundamental industry standards. Maintaining proper chemistry levels will help protect your swimming pool vessel and allow any and all types of sanitizers, disinfectants and oxidizers to be effective.

No, the Clear Comfort system does not affect pH in the pool water. pH levels can rise from water features that are exposed to the ambient air, deck sprays, water falls, sheer descents, bubblers, etc.

Stringy particles on top of the pool water can be caused by biguanides which we do not recommend using. AOP is not compatible with Polyhexamethylene Biguanide (PHMB).

Set Up & Installation

Installing your Clear Comfort system is a simple process that can be performed by any professional. This process can be performed in 1 hour or less on most pools.  If you have any installation questions or need help finding a local installer, please reach out to our dedicated Customer Success team:
For proper airflow, we recommend using a variable speed pump and setting it between 2200 – 2400 RPM and running the Clear Comfort system 24/7 for constant disinfection. If you’re using a DE Filter, let it rest for 1 hour every day.
Your Air Flow Meter will help you set up the required litres per minute (LPM) to your Clear Comfort system. Please keep your included Air Flow Meter with your Clear Comfort system.  For step-by-step instructions on how to use your Air Flow Meter, please watch our video here. 

Troubleshooting

Clear Comfort’s residential systems come equipped with LED indicator lights to help you know if your system is operating properly.  Light Functionality: 
  • Green Light
    • System is on and operating properly. 
  • Yellow Light
    • Cartridge Unit has reached 80% of its life expectancy (8,000 hours) and it’s time to purchase a replacement cartridge. 
    • To exchange your Cartridge Unit, please visit: clearcomfort.com/cartridge 
  • Red Light
    • The Cartridge Unit has reached its life expectancy and needs to be replaced. 
  • Blue Light
    • Operation light that should always be illuminated.

Can’t find what you’re looking for?

Reach out to our live Customer Success team:

Popular Questions

Clear Comfort’s commercial AOP can treat any pool size. Clear Comfort is improving water care in universities, water parks, recreation centers, health clubs, resorts, YMCAs, spas, professional sports teams and more nationwide. For more information on water treatment capability, please download our Commercial Aquatic Facility Products Sheet here.
Yes, all commercial Clear Comfort AOP systems include a 5-Year System Warranty and a 1-Year Warranty for the Cartridge.

Yes, Clear Comfort is proven to reduce up to 50% – 90% of DBPs. In an independent case study, Clear Comfort’s Hydroxyl-Based AOP successfully reduced 55% more combined chlorine and 22% more DBPs than medium-pressure UV pool systems. 

Maintenance & Operations

The only system maintenance required with Clear Comfort is a quick, annual Cartridge Exchange that takes around 10 minutes.  Exchanging a Clear Comfort Cartridge is easy for all service skill levels and doesn’t require lamps handling, special tools or annual downtime.  To see how to change your Cartridge, please watch our instructional video here.
Yes, by lowering the organic load and chemical demand, oxidation-reduction potential (ORP) goes up. Aquatic facilities typically reduce 30% to 50% of chemical consumption once Clear Comfort is installed. The graph below provides a clear picture of the potency of hydroxyl radicals: Hydroxyl Pool | Potency of Oxidizers | How to Protect Your Pool Against CryptoHow to Protect Your Pool Against Crypto | Clear Comfort AOP Pool Systems
Clear Comfort’s Cartridges must be exchanged after one year of continuous use. We track every delivery and will reach out when your next Cartridge Exchange is approaching. In addition, each commercial Clear Comfort system includes a Cartridge Service Log, so you can record your latest Cartridge install date and plan for the next exchange. If you have questions about your next Cartridge Exchange, please contact our Customer Success team:

Set Up & Installation

Clear Comfort’s Installation Kits can be deployed in one hour or less with minimal downtime. Designed for simplicity, the Inline or Surge Pit Diffuser Installation Kits can fit in the tightest spaces with modest electrical requirements.

If you’re unsure about your water quality, start with our baseline testing to understand its contents. From there, we can guide you on whether further testing and treatment is right for you.

For issues with an existing water treatment system, testing is advisable to pinpoint the causes. Once identified, we can help you troubleshoot and create a plan to resolve the issues.

  1. Order Online:
  2. Collect Your Water Sample:
  3. Send Your Water Sample:
    • Label with sample and order details, pack with the Chain of Custody (COC) form and ship to Clear Comfort’s Laboratory.
  4. Get Your Water Analytics Report:
    • Await your analysis. A report will be sent to you within 10 business days.
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For details on our tests and package offering, please see:

Typically, we recommend taking two samples:

  1. A raw water sample from your water source.
  2. A water sample after your current treatment.

The type of bottle depends on your testing type:

Mineral test sample size:

  • 500 mL or 16-20 oz. of water

Bottle options for sampling:

  • Sterile or pre-purchased water bottle.
  • Clean drinking water bottle.

Note: Please rinse the bottle with the sample water before filling and sending it in.

For water sampling collecting instructions, please see: When submitting your sample (required):

Clear Comfort Laboratory
Attn: Order [Enter Your Order Number Here]
168 CTC Blvd, Suite E
Louisville, CO 80027

Your samples will be analyzed, and a report provided within 10 business days.

If you have questions, please contact our Laboratory team: 

  • Email: laboratory@clearcomfort.com 
  • Phone: 303.872.4477

Have questions?

Please reach out to our Laboratory team:

Resource Library

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MANUAL

CCW100 System

MANUAL

CCW50 System

MANUAL

CCW25 System

DIAGRAM

Pool Manifold Install

DIAGRAM

Spa Install With Booster Pump Kit

QUICK GUIDE

Spa Install With Mounting Bracket

QUICK GUIDE

Pool Basic Maintenance

QUICK GUIDE

Pool Ongoing Maintenance

QUICK GUIDE

Spa Ongoing Maintenance

MANUAL

CCW300A, CCW300 & CCW500 Systems

MANUAL

CCW100 System

DIAGRAMS

Flow Requirements & Diagrams

QUICK GUIDE​

Inline Diffuser Kit Installation

QUICK GUIDE

Surge Pit Diffuser Installation

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