Privacy Policy

Clear Comfort Water, LLC (“us”, “we”, or “our”) values your privacy, therefore, we have established for our website (clearcomfort.com and subdomains) the following privacy policy to tell you what information we collect on our website, how we use it, and your options.

In accepting this Privacy Policy, you consent to the way we collect data, as described in this Policy.

Definitions

  • Personal Data:
    • According to Article 4 of the GDPR, Personal Data is any information that can help identify a person. Such identifiers include name, an identification number, location data, an online identifier or even the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
  • Usage Data:
    • Usage data measures the true relevancy a user has on a website. For example, if users arrive on a website and immediately leave, it is probably that it was not relevant to their web search engine in the first place. In contrast, if a user constantly goes to a website and spends a lot time on it, chances are that it is extremely relevant. Usage data collects information such as type of system and hard drive, current location (city and country) and interaction with the software (actions you perform on website or audio you interact with). All transmitted data is anonymous and cannot identify you as a person.
  • Cookies:
    • Cookies are small files which are stored on a user’s computer. When you visit a website, the website sends a cookie to your computer and stores it in a file located inside your web browser. The point of a cookie is to help the website track your views an activity. For example, a cookie keeps track of the items in a user’s shopping cart as they explore the website so instead of your cart resetting to zero every time you clicked on a new link, cookies help keep track of that information. Cookies also keeps track of your most recent visit or record to your login information. For example, users can store passwords on frequently used sites or even just know what they have visited or downloaded in the past. Session cookies are only when a person is actively navigating a website and disappear once you leave the site. Tracking cookies may be used to create long-term records of multiple visits to the same site. Authentication cookies track whether a user is logged in, and if so, under what name.
  • Service Providers:
    • A service provider provides organizations with consulting, legal, real estate, communication, storage or processing. At Clear Comfort, our service providers we have digital marketing vendors, such as Adtaxi or our independent developer.  

Information We Collect And Use

We have various website forms in which we collect information such as name, phone number, email, type of pool you own or which aquatic facility you work for and more. Any information given to us in person or over the phone is information we collect and data automatically collected in Pardot such as IP addresses, time zone settings, browser data, etc. is also used.

Where We Store Information

Our primary databases are Hubspot, Pardot and Salesforce. Any time you come in contact with Clear Comfort, we log that information in these databases.

Your Personal Data Rights Under The General Data Protection Regulation (GDPR)

As a resident in the European Economic Area, or EEA, you have the following rights:

  1. You have the right to refuse to have your personal data processed and become a data subject.
  2. Once you’ve consented to become a data subject, you have the right to be informed about anything that happens with your personal data, what is it used for, the right to access and modify it and even to remove consent for a certain organization. You have the right to access your personal data when you want.
  3. You have the right to restrict the processing of personal data in various circumstances. For example, if you feel your personal data is not accurate, you can restrict processing until the accuracy of their data has been verified.
  4. You have the right to data portability. Unless other contractual issues pre-exist (of which you should be informed of before you allow your data to be processed) then you can move your data from one provider to another in a safe and easy manner.
  5. You have the right to request the deletion or removal of your personal data. There are certain circumstances when data will not be erased at the request of the individual. For example, if the data is used to comply with legal obligation, public health purposes, scientific research or exercise or defense of legal claims, then the right to erasure can be denied for the individual.
  6. This right is a safeguard against a potentially damaging decision that might be taken without human intervention. If an automated decision is based on explicit consent or is authorized by law, then this right no longer applies. The GDPR definies profiling as any form of automated processing intended to evaluate personal aspects of an individual such as work performance, health, personal preferences, economic situation, location and more. Automated processing must never apply for the data of a child.

You will be asked to opt-in to avoid any violations of the GDPR. To learn more, please visit https://www.eugdpr.org/.

Analytics

Clear Comfort uses Google Analytics to obtain data about our website performance.  

  • Google Analytics
    • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. The software is connected to your website through a piece of tracking code (Javascript) that is made within your analytics account. The account holder generates this code and then placed in into the html back-end of their site. This data is shared with other Google services that may use it to personalize the ads of its own advertising network. You have the right to opt-out by installing the Google Analytics opt-out browser add-on that prevents Google Analytics from sharing information about website visits activity. For more information, please visit https://policies.google.com/privacy?hl=en.

Remarketing

Clear Comfort uses Google AdWords for remarketing purposes.

  • Google Adwords
    • Google AdWords is an online advertising service developed by Google, where advertisers pay to display brief advertisements, service offerings, product listings, and video content within the Google ad network to web users. To opt out of Google Adwords, visit http://www.google.com/settings/ads or you can install the Google Analytics opt-out browser add-on to prevent your data from being collected and used by Google Analytics. For Google’s privacy policy, please visit https://polocies.google.com/privacy?hl=en.
  • Facebook
    • Facebook remarketing service is provided by Facebook Inc. Online interest-based advertising means deciding which ads you might like to see based on your activity on websites and apps off of Facebook. Your activity on these websites and apps help Facebook evaluate what types of ads you’d like to see. To opt-out of these services, please visit https://www.facebook.com/help/568147493302217. For Facebook’s full privacy policy, please visit https://www.facebook.com/full_data_use_policy for more information.

Children Under 18

We do not address anyone under the age of 18 and we do not knowingly collect personal data of minors. Our main intended audiences are homeowners, pool and spa industry professional, and aquatic facility professionals.  

 

Clear Comfort will only use your information to process transactions and for promotional efforts including a voluntary blog subscription or newsletter. To update your email settings, please visit http://info.clearcomfort.com/email-preferences.

You have the right to request that Clear Comfort erases your data. To do so, please contact us at info@clearcomfort.com.

If there is ever a data breach, Clear Comfort ensures to notify you without a delay with the next steps necessary to protect your data.

Opting out of cookies.

You may opt out of the Adwords cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.

 

Please contact Clear Comfort with any questions:

1.303.872.4477
info@clearcomfort.com

3063 Sterling Circle
Unit 1
Boulder, CO 80301