Clear Comfort's FAQ
Frequently Asked Questions
RESIDENTIAL FAQ
COMMERCIAL FAQ
RESIDENTIAL FAQ
Popular Questions
Please contact our Sales team at 303.872.4477 x1 or fill out our Find a Dealer form to locate your closest dealer.
For the best sales and support assistance possible, please have the following information ready:
- Your pool’s gallon size
- Your gallons per minute (GPM)
- What you are currently using to maintain your pool
- Your pump type
Yes, Clear Comfort’s AOP pool and spa systems are compatible with all major filters, pumps, heaters, chemical feeders, chemical systems and more.
No, the Clear Comfort system can be used in a variety of different climates.
Unlike traditional treatment methods, Clear Comfort air-injects its sanitizer into your pool plumbing. The tiny bubbles are indications that the non-toxic hydroxyl radicals have oxidized unwanted contaminants in your pool plumbing, so you can enjoy the best water and air quality possible.
Take a look at our video to see these bubbles on real-life Clear Comfort pools and spas.
Please note: Bubble sizes can vary on different types of pool plumbing.
Water Care
By reducing chemical handling, Clear Comfort will simplify your regular pool and/or spa maintenance. The only system maintenance required with Clear Comfort is an annual 5-minute cartridge exchange and standard weekly chemical balancing.
Our Quick Guide: Basic Water Care can help you understand how to maintain your water with your Clear Comfort system.
If you have additional questions, please feel free to reach out to our Customer Success team:
- Help Form: clearcomfort.com/help
- Email: support@clearcomfort.com
- Phone: 303.872.4477 x2
Yes. Shocking your pool is a common pool practice necessary to achieve maximum oxidation potential and maintain healthy pool water.
The Clear Comfort system can help you address and eliminate biofilm. For added protection against biofilm, we recommend purge products, superchlorination and scrub-brushing to eradicate it.
While the Clear Comfort system does not use or produce traditional pool chemicals, we do recommend balancing your pool water by the fundamental industry standards. Maintaining proper chemistry levels will help protect your swimming pool vessel and allow any and all types of sanitizers, disinfectants and oxidizers to be effective.
No, the Clear Comfort system does not affect pH in the pool water. pH levels can rise from water features that are exposed to the ambient air, deck sprays, water falls, sheer descents, bubblers, etc.
Stringy particles on top of the pool water can be caused by biguanides which we do not recommend using. AOP is not compatible with Polyhexamethylene Biguanide (PHMB).
Set Up & Installation
Installing your Clear Comfort system is a simple process that can be performed by any professional. This process can be performed in 1 hour or less on most pools.
If you have any installation questions or need help finding a local installer, please reach out to our dedicated Customer Success team:
- Help Form: clearcomfort.com/help
- Email: support@clearcomfort.com
- Phone: 303.872.4477 x2
For proper airflow, we recommend using a variable speed pump and setting it between 2200 – 2400 RPM and running the Clear Comfort system 24/7 for constant disinfection.
If you’re using a DE Filter, let it rest for 1 hour every day.
Your Air Flow Meter will help you set up the required litres per minute (LPM) to your Clear Comfort system. Please keep your included Air Flow Meter with your Clear Comfort system.
For step-by-step instructions on how to use your Air Flow Meter, please watch our video here.
Troubleshooting
Clear Comfort’s residential systems come equipped with LED indicator lights to help you know if your system is operating properly.
Light Functionality:
- Green Light:
- System is on and operating properly.
- Yellow Light:
- Cartridge Unit has reached 80% of its life expectancy (8,000 hours) and it’s time to purchase a replacement cartridge.
- To exchange your Cartridge Unit, please visit: clearcomfort.com/cartridge
- Red Light:
- The Cartridge Unit has reached its life expectancy and needs to be replaced.
- Blue Light:
- Operation light that should always be illuminated.
COMMERCIAL FAQ
Popular Questions
Clear Comfort’s commercial AOP can treat any pool size. Clear Comfort is improving water care in universities, water parks, recreation centers, health clubs, resorts, YMCAs, spas, professional sports teams and more nationwide.
For more information on water treatment capability, please download our Commercial Aquatic Facility Products Sheet here.
Yes, all commercial Clear Comfort AOP systems include a 5-Year System Warranty and a 1-Year Warranty for the Cartridge.
Does Clear Comfort Reduce Combined Chlorine (Chloramines) And Other Disinfection By-products (DBPS)?
Yes, Clear Comfort is proven to reduce up to 50% – 90% of DBPs. In an independent case study, Clear Comfort’s Hydroxyl-Based AOP successfully reduced 55% more combined chlorine and 22% more DBPs than medium-pressure UV pool systems.
Maintenance & Operations
The only system maintenance required with Clear Comfort is a quick, annual Cartridge Exchange that takes around 10 minutes.
Exchanging a Clear Comfort Cartridge is easy for all service skill levels and doesn’t require lamps handling, special tools or annual downtime.
To see how to change your Cartridge, please watch our instructional video here.
Yes, by lowering the organic load and chemical demand, oxidation-reduction potential (ORP) goes up. Aquatic facilities typically reduce 30% to 50% of chemical consumption once Clear Comfort is installed.
The graph below provides a clear picture of the potency of hydroxyl radicals:
Clear Comfort’s Cartridges must be exchanged after one year of continuous use. We track every delivery and will reach out when your next Cartridge Exchange is approaching.
In addition, each commercial Clear Comfort system includes a Cartridge Service Log, so you can record your latest Cartridge install date and plan for the next exchange.
If you have questions about your next Cartridge Exchange, please contact our Customer Success team:
- Help Form: clearcomfort.com/help
- Email: support@clearcomfort.com
- Phone: 303.872.4477 x2
Set Up & Installation
Clear Comfort’s Installation Kits can be deployed in one hour or less with minimal downtime. Designed for simplicity, the Inline or Surge Pit Diffuser Installation Kits can fit in the tightest spaces with modest electrical requirements.
- For our Quick Guide: Surge Pit Diffuser Installation Kit, please click here.
- For our Quick Guide: Inline Diffuser Installation Kit, please click here.